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PLU Self-Service PIN Reset

 

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Information If you have been locked out of your PLU Banner Self-Service account from too many failed login attempts, and if you have an active PLU email account, you may use the following instructions to reset your Banner Self-Service PIN.

Note
  1. Enter your responses to the three requested fields listed below.
     
  2. Click Request PIN Reset Key button.
     
  3. Without leaving or moving from this current page, log in to your PLU e-mail account (or the e-mail account to which your PLU e-mail is forwarded) and check for a new incoming message containing your PIN Reset Key.
     
  4. Enter the PIN Reset Key in the provided field.
     
  5. Click Reset PIN Now which will take you to the Banner Self-Service Login page.
     
  6. Again, without leaving or moving from the Self-Service login page, log in to your PLU e-mail account (or the e-mail account to which your PLU e-mail is forwarded) and check for a new incoming message containing your new temporary PIN.
     
  7. Enter your PLU ID and new PIN to log in to Banner Self-Service.
    NOTE: PINs are case sensitive!
     
  8. You will then be prompted to change your PIN to one of your choice.

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Release: 7.5